Privacy Policy

Who’s Responsible for Your Data?

Hi there! If you’ve got any questions about how we handle your personal info at Fovi Clothing, Tracy Forster is our data controller. You can drop her an email anytime at tracy@fovi.co, and she’ll be happy to help.

What We Collect

We gather a bit of info to make sure everything runs smoothly when you’re shopping with us. Here’s what we may collect:

  • How you use our website (like which pages you visit and where you’re located).
  • The details you provide when you register or place an order.
  • Any messages or queries you send our way.
  • Your birthday if you’ve signed up for our birthday promos.
  • Some automatic info like your IP address, location, browser, and the device you’re using.

How We Use Your Info

We use this info to:

  • Make sure everything works and gets better over time.
  • Keep you updated about your orders or, with your permission, other products you might like.
  • Let you know about any changes to our services or products.

If you’ve shopped with us before, we might give you a heads-up on similar products that could catch your eye.

About Your Financial Info

Don’t worry—we don’t store your credit or debit card info. We do keep details like what you ordered and any customisations so we can process your purchase and help with aftercare if needed.

Sharing Your Info

We don’t share your personal details unless:

  • We sell part of our business (if it ever comes to that!).
  • The law requires it, or to help prevent fraud.
  • We need to cooperate with authorities like the Information Commissioner’s Office (ICO).
  • Our hosting or development partners need access to keep the website running smoothly and up-to-date.

How We Use Cookies

We use cookies to give you a better browsing experience:

  • Essential cookies keep the site running as it should.
  • Non-essential cookies (like Facebook Pixel and Google Analytics) help us with site analytics and marketing—but only if you give us the thumbs-up!

Feel free to change your browser settings if you don’t want cookies. For more details on the cookies we use, you can check out the following:

Keeping Your Data Safe

We use SSL encryption to protect your personal and transactional info. We do everything we can to keep things secure, but since no internet transmission is 100% safe, there’s always a tiny bit of risk involved.

Your Rights

You’ve got the right to ask us about the personal info we hold on you. If you ever want to see it, just pop your request in writing to us using the contact details above.